I was wondering why there’s been so much media about the $168,000 rude cake on Facebook HRT finding, and then I read the Tribunal decision which you can find here. It is very long, and amazing in a way that can’t really be summed up in a newspaper article. It depicts a culture of senior managers in an organisation who behave like toxic sociopaths and pour huge amounts of energy into settling petty vindictive scores – at the cost of running their business properly – but communicate all their awful, moronic, mostly illegal actions via a stream of bland corporate drivel and HR jargon about process and culture and branding and leadership. A particular low point is when they contact their victim’s new employer, who is desperately ill from chemotherapy treatment and urge him to sack her under the ninety day fire-at-will provision, threatening to withdraw their custom from his business and bankrupt it if he refuses to do so (signed off with a cheery ‘Kind Regards’).
I suspect this depiction of a malevolent management culture resonates with a lot of journalists working in New Zealand newsrooms. But there’s also a political dimension. All of National’s pro-employer labour market reforms are justified on the basis that employers won’t abuse them because there’s no financial incentive for them to do so. Yet here we have a detailed account of a financial institution that seems way more interested in bullying their staff and destroying people’s lives than making money or ‘maximizing shareholder value’ and they use National’s reforms to do it.